Gap between header and image on tablet

[fotoviva]

Hi, on my homepage there is a white gap on both landscape and portrait for tablet between the header and the main into image. I have set all the row, column and image to have 0px padding and margin on the image (sofa picture) but it won’t go away! Any ideas please?

I wonder if the hidden mobile version is causing issues?

• This topic was modified 2 months, 3 weeks ago by fotoviva.

I wonder if this could be the issue in my mobile section of the header? It is 60px but should be hidden on mobile. Not sure if it’s ok to delete it? It’s there from the desktop version. Can it just be removed from the mobile section?

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Hi fotoviva,

Thanks for reaching to us.

First of all, I’m really appreciate your patience.

It seems you removed the gap as you mentioned, please confirm me back https://prnt.sc/-h59Ibd4WEjz

Regards,

[fotoviva]

I have just checked on chrome desktop and the header isn’t there and the gap is. Looks fine in safari.

https://prnt.sc/Rh3ff8ax4JLy

• This reply was modified 2 months, 2 weeks ago by fotoviva.
• This reply was modified 2 months, 2 weeks ago by fotoviva.

Hi fotoviva,

You should disable Mobile DOM optimization (experimental) option in Theme Settings > Performance > Other and double check. https://prnt.sc/NEd76ZnsfTVD

Regards

Thanks, that has fixed the issue on chrome, but I still have the white gap on an ipad. Would it help if I gave you wp access?

Could you please clear the cache and retest this? If you still see the problem, please, send us a screenshot.

Thank you in advance.

Thanks, cleared website cache and safari on iPad. See attached.

I have purged the website cache and cleared safari cache but it still shows, see attached.

It also shows on the tablet here http://responsivetesttool.com/?url=http://fotoviva.co.uk

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Hi fotoviva,

First of all, I am appreciate your patience.

To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

Regards,

Thanks

Hi fotoviva,

Thanks for details.

Please edit page > edit hidden Row > Design Options tab > Tablet tab and remove padding bottom value https://ibb.co/C9fzYjj

Regards,

That worked! Amazing, thank you so much!

I was thinking it was something to do with the header lol

You guys rock 🙂

Hi fotoviva,

Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

If you have a quick minute we always appreciate a 5-star rating on our theme!

https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

Your feedback is the motivation to improve our work and services.

Regards,

Hi fotoviva,

Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

If you have a quick minute we always appreciate a 5-star rating on our theme!

https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

Your feedback is the motivation to improve our work and services.

Regards,

[Author]

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