Gap in search results

Hi,

We’ve several gaps in our search results! Could you look at it?

Thanks!

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Hi,

Are you able to provide us your FTP access so we could troubleshoot it and provide you with a solution?

Yes hereby!

Could you please check how it looks with default WordPress theme? It seems to be caused by “Hide out of stock items from the catalog” option in WooCommerce.

We’ve tested in test environment and with other theme it’s working good.

Are you able to provide us an access to that test environment so we can compare how it works with other themes too?

Unfortunatly not.. it’w raw data in a custom made environment!

Can we try to switch to default WordPress theme on this website in such case? This problem comes with WooCommerce plugin so we have to check with other themes first.

Please try to check in a very less time because it’s a live site…

Yes, we tested with the default WP theme and it doesn’t work as well https://prnt.sc/ifleio
As you can see some products are still missed. It means that the problem comes with some of the installed plugins installed or a bug in WooCommerce itself.

After updating to the latest woodmart theme version, this error came up..
So before no problems at all.. no new plugins etcetera

But it can’t depend on the theme update. As you can see by yourself, it doesn’t work with other themes as well.

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