gift card

I created some variations of the gift card (a combination of amount and event), and each variation has it’s own images. Until some days ago all was fine, and when I selected a combination, like 100€ and new year, in the product galley I saw the variation image. Not I only see the default image and no more the variation image.
Could you please give a look to see if you can understand the reason why? The page is https://acinolilla.com/woodmart_layout/carta-regalo/

Hello,

Okay but first send me updated access to the admin panel: https://take.ms/9aNJk and the link to that “Gift cart” product.

Thank you in advance.

Kind Regards

yes, sure … sorry!

Hello,

Thank you. Tried to find the product via the provided link but was unsuccessful, here is a video: https://dropmefiles.com.ua/en/2x5RvSLAV

Let me know if I missed something.

Kind Regards

I see … that’s very strange because on my side works fine, also in incognito mode.
Anyway, looking at your video, you must click on the “wrapping paper” menu item on top, that is a wrong google translation of “gift card”

Found a product. Thank you.

Checked as an admin and a user, and on my side, it works well, here is a video: https://dropmefiles.com.ua/en/NBTQzV

Kind Regards

are you saying that if you write https://acinolilla.com/carta-regalo/ you see the page?
if so, how is possible that I do not see the same thing?

Hello,

No, this page is unavailable for me. I just checked the Layout and its condition: https://take.ms/f8h0F , then I found a product that is related to that category – https://take.ms/Ne0oD and checked the issue there.

Kind Regards

That’s the point!. I’d like that an not admin user can access the gift card using the url https://acinolilla.com/carta-regalo/ and not https://acinolilla.com/woodmart_layout/carta-regalo/

How can I do?

solved! i use the link of the gift card using /shop/ so that your /woodmart_layout/ disappears.
Anyway I think this is a strong limitation of your theme, and you should have a work around for that

Glad that you have solved it.

The permalinks functionality comes from the WordPress itself, our theme cannot influent that.

Kind Regards

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