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Glitches after update

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  • #70124

    Hi I just made an update for Basel theme and the Home page glitches (added a pic – the last row and the 3rd from last) and there is no sidebar in shop pages.
    What is the issue here?

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    #70135

    Hello,

    You need to update WP Bakery Page Builder:

    1. Upload the recent version of the theme from Themeforest account.

    2. Navigate to Plugins and deactivate the current plugin, you will see “Delete option”, delete the current plugin

    3. Upload the plugin archive from theme/inc/plugins/js_composer via Plugin > Add new > Upload > install > activate

    Best Regards

    #70137

    I updated it and it didn’t fix it

    #70140

    Hello,

    Please provide your valid site admin access.

    Best Regards

    #70142

    site admin

    #70143
    #70196

    Artem Temos
    Keymaster

    You need to edit a file basel/js/functions.js and remove this line

    this.RTL();

    You will need to disable JS combine option in Theme Settings -> Performance.

    #70199

    OK DONE
    The home page is 100% now

    THE SIDEBAR IS NOT SHOWING 🙂 ??

    #70200

    SIDEBAR not showing is shop page
    https://www.feetandmore.life/shop/

    #70208

    Artem Temos
    Keymaster

    Please, provide us your FTP access so we can check what is wrong there.

    #70212

    FTP access

    #70215

    Artem Temos
    Keymaster

    Could you please disable all plugins that are not related to our theme so we can check it?

    Thank you in advance

    #70216

    Done it now

    #70217

    I think it’s this plugin that is causing the issue
    “Woocommerce iCredit”

    #70228

    Artem Temos
    Keymaster

    We are glad that you found the root of the problem. We don’t know why it breaks shop page widgets. Try to contact plugin’s developers for help.

    #70233

    Thanks,
    have a nice day 🙂

    #70235

    Artem Temos
    Keymaster

    Thank you 🙂

Viewing 17 posts - 1 through 17 (of 17 total)

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