GLS pickup point / parcel locker GLS map doesn’t display at checkout
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Hi,
I have a strange issue, after updated the GLS Shipping for woocommerce to version 1.5.0 and above the selector for pickup point doesn’t displays anymore. First I was thinking it was an issue with Elementor, but I disabled and with the woocommerce checkout block it’s is working, went forward to check if the classic checkout it’s okay, but not. Only works with the block checkout, but I like to use my elementor custom checkout.
On my staging site you can check if it comes from the issue from you guys or I need to chase the developer a bit more often.
Thanks
Hello,
Could you please confirm whether the GLS pickup-point selector stops displaying when the custom Checkout Layout is enabled, or if you are using an Elementor Checkout template?
Also, please share your WP-Admin login details for the staging site in the Private Content field so we can check the checkout configuration and investigate the issue directly on your staging site.
Best Regards.
I was using the custom Checkout Layout which I can add straight from the theme and was editing with Elementor and when it’s active the pickup-point doesn’t work.
Now all the custom Checkout Layout is switched of and I tested on the checkout page with the Woocommerce classic checkout ( [woocommerce_checkout] ) if it’s working, but is not, so I tested the Woocommerce block checkout and whit that is working.
GLS plugin was working perfectly up to version 1.4.2, with version 1.5.0 they added “Feature: Added support for WooCommerce Checkout Block.” since than it’s not working, just with Woocommerce block checkout.
Hello,
Since the GLS pickup-point selector does not display even when all WoodMart Custom Checkout Layouts are disabled and the standard [woocommerce_checkout] shortcode is being used, the issue does not appear to be related to the WoodMart Custom Checkout Layout or Elementor.
As a further test, please temporarily activate the Storefront theme and check the standard WooCommerce checkout with the [woocommerce_checkout] shortcode.
If the pickup-point selector is still not displayed with the default Storefront theme, this would indicate that the issue is not related to WoodMart. In that case, we recommend contacting the GLS Shipping for WooCommerce plugin developer and asking them to check compatibility with the classic WooCommerce checkout.
Since the selector works with the WooCommerce Checkout Block, please also mention that it stopped working with the classic checkout after updating the GLS plugin to version 1.5.0. This information should help their developers investigate the compatibility issue.
Best Regards
Hi,
Activated the Storefront theme, started to work just fine, switched back to woodmart and everything is good now. Wow simple task solved my 3 months problem.
Bigh thanks!
Hello,
You’re very welcome! We’re glad to hear that switching to the Storefront theme and then back to WoodMart resolved the issue, and that the GLS pickup-point selector is now working correctly.
If you have any questions, feel free to contact us.
Best Regards
.
