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Google access
- This topic has 9 replies, 2 voices, and was last updated 11 months, 2 weeks ago by
Artem Temos.
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AuthorPosts
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December 11, 2024 at 4:20 pm #621625
enricadeangelisParticipantHi, I’m trying to configurate the Google login through Basel theme but even if I correctly created my app on google search console and inserted the requested key, everytime i try to access via Google it redirects me to a 404 page, even though I used the redirect link that the theme suggests me, how can I solve this problem?
December 11, 2024 at 4:39 pm #621634
Artem TemosKeymasterHello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
December 11, 2024 at 4:46 pm #621636
enricadeangelisParticipantok, I deactivated the plugins, you’ll find the access in the private information
December 11, 2024 at 5:47 pm #621654
Artem TemosKeymasterSorry, but the password seems to be wrong and we can’t access your dashboard.
December 11, 2024 at 5:59 pm #621664
enricadeangelisParticipanthi you can try with these credentials insteas
December 11, 2024 at 6:31 pm #621682
Artem TemosKeymasterPlease send us a screenshot from your Google API keys (send it privately) https://monosnap.com/file/mbSZPuf5hsEGPkXFw0A5nLTBUma95e
Also, provide us with your website FTP access.December 11, 2024 at 8:09 pm #621702
enricadeangelisParticipantHi could you please tell me when you’re done with your edits? Tomorrow I have a call with my client and I need to set the website back up in order to show it to them, thank you so much
December 12, 2024 at 10:28 am #621775
Artem TemosKeymasterHello,
We are going to check this issue today if you provide us with all the necessary information.
Kind Regards
December 12, 2024 at 12:14 pm #621815
enricadeangelisParticipantOk thank you, I’m gonna temporarily restore all the plugins for a couple of hours, in order to show the website to our client. In the meantime can I please ask you what other information do you need? Do you need our hosting credentials?(we’re currently using CPanel)
December 12, 2024 at 3:42 pm #621899
Artem TemosKeymasterWe need your FTP access to files and screenshot with Google API credentials.
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