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Google access

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  • #621625

    enricadeangelis
    Participant

    Hi, I’m trying to configurate the Google login through Basel theme but even if I correctly created my app on google search console and inserted the requested key, everytime i try to access via Google it redirects me to a 404 page, even though I used the redirect link that the theme suggests me, how can I solve this problem?

    #621634

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #621636

    enricadeangelis
    Participant

    ok, I deactivated the plugins, you’ll find the access in the private information

    #621654

    Artem Temos
    Keymaster

    Sorry, but the password seems to be wrong and we can’t access your dashboard.

    #621664

    enricadeangelis
    Participant

    hi you can try with these credentials insteas

    #621682

    Artem Temos
    Keymaster

    Please send us a screenshot from your Google API keys (send it privately) https://monosnap.com/file/mbSZPuf5hsEGPkXFw0A5nLTBUma95e
    Also, provide us with your website FTP access.

    #621702

    enricadeangelis
    Participant

    Hi could you please tell me when you’re done with your edits? Tomorrow I have a call with my client and I need to set the website back up in order to show it to them, thank you so much

    #621775

    Artem Temos
    Keymaster

    Hello,

    We are going to check this issue today if you provide us with all the necessary information.

    Kind Regards

    #621815

    enricadeangelis
    Participant

    Ok thank you, I’m gonna temporarily restore all the plugins for a couple of hours, in order to show the website to our client. In the meantime can I please ask you what other information do you need? Do you need our hosting credentials?(we’re currently using CPanel)

    #621899

    Artem Temos
    Keymaster

    We need your FTP access to files and screenshot with Google API credentials.

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Viewing 10 posts - 1 through 10 (of 10 total)