Google Font Issue

Hello,

one of our clients has purchased your theme and we are having issue with the google font.

were getting a status Failed to load resource: the server responded with a status of 400. It seems to relate to this line of code:

<link rel=”stylesheet” id=”redux-google-fonts-basel_options-css” href=”https://fonts.googleapis.com/css” type=”text/css” media=”all”/>

It relates to this on the google website:

Google Fonts Error (400): Missing font family The requested font families are not available. Requested: For reference, see the Google Fonts API documentation.

Any ideas why this is happening?

we have turned of all caching and the cdn and it is still happening.

Thanks

Hello,

Thank you so much for contacting our support center.

As we can see, this error happens on the home page only. Could you please provide us your admin access so we can check your configuration?

Kind Regards
XTemos Studio

Thanks Details for you attached

Sorry, but we can’t access your website now https://gyazo.com/83d42ddb83e78ee6437aff75a3b3a4d2

ok no worries, the nameservers are updating at the moment, will let you know when working so we can solve the issues.

OK, contact us when we will be able to check the issue.

Hello,

Sorry for the delay, the website is up and running on a new server, the issue is still there can you take a look?

also were trying to make the page title 100% browser width on the category pages can you explain how?

we have tried custom css but it doesnt seem to work.

Thanks

Hi,

Are we allowed to try to disable additional plugins and see if it is caused by some of them?

Regards

Hi,

yeah sure please disable and try if that is causing it, were not sure if it was mailchimp for wordpress that potentially causing.

Thanks
Ryan

Also looking through the code

<link rel=’stylesheet’ id=’redux-google-fonts-basel_options-css’

this line is where the problem could be.

Hi,

Did you make changes in the child theme? When we switch to the parent theme, it becomes correct.

we moved the header to the child theme as we need to install google tag manager on the website, is this move causing it?

We have fixed this now, there was an issue with some code in the functions.php file causing the issue.

Thank you for your help.

Would you be able to assist with some custom css for the woocommerce category page title, we are trying to make the width of this 100% like our header and leave the body container set to standard size.

Could you please provide us a screenshot?

we have managed to fix this now.

Thank you for your help.

Ok, great!

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