google login and Facebook login not working

This topic has 9 replies, 3 voices, and was last updated 2 years, 4 months ago by Elise Noromit.

Viewing 10 posts - 1 through 10 (of 10 total)

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June 21, 2022 at 11:53 am #384936

sybilmak
Participant

i have follow your documentation to set up the login app in facebook and google cloud console, and paste the ID and Secret there. also both apps are live. However, i use a dummy account to try to login either by facebook or google shows the attached screencap. Please let me know how to solve it.

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June 22, 2022 at 4:27 am #385198

Elise Noromit
Member

Hello,

Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

In addition, insert into the private area the screen of your Google and Facebook settings.

Best Regards

June 22, 2022 at 6:11 pm #385441

sybilmak
Participant

Here please find the information you need in the private sector.
Besides, we just found that the breadcrumbs and product navigation set to be shown below header in the Single product page, can’t be seen fully in desktop computer browser and totally hidden in mobile browser, please also check.

As there are many screenshots, i will send them separately.

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June 22, 2022 at 6:13 pm #385447

sybilmak
Participant

The 2nd lot screenshots

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June 22, 2022 at 6:15 pm #385451

sybilmak
Participant

the 3rd lot screenshots

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June 23, 2022 at 5:53 pm #385744

sybilmak
Participant

I have log out my account, suppose you should be able to login

June 24, 2022 at 2:16 pm #385981

Elise Noromit
Member

Hello,

I see the error that is not caused or influenced by WoodMart:

Error 400: redirect_uri_mismatch

You cannot sign in to this application because it does not comply with Google’s OAuth 2.0 policy.

If you’re a developer, register the redirect URI in the Google Cloud Console.
More details
Request details

Please contact the host support on this issue.

Best Regards

June 26, 2022 at 12:29 pm #386316

sybilmak
Participant

it is the template problem. I just ask WordPress support and they help to solve this. it’s the permalink setting must use /sample-post/ format. other format doesn’t work.

June 27, 2022 at 12:10 am #386379

Elise Noromit
Member

Hello,

I will submit the issue to our development department for checking.

Best Regards

July 7, 2022 at 5:15 pm #389432

Elise Noromit
Member

Hello,

The problem is caused by Permalinks: https://prnt.sc/X-dDgKmIlW8I you need to configure them and save them. You can change these options in the Dashboard > Settings > Permalinks.

If you have any questions please feel free to contact us.

Best Regards
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