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Google Login Problem

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  • #51586

    Phyneo
    Participant

    Hi, I have followed all the steps showed in this url to configure the Google Login https://xtemos.com/docs/woodmart/faq-guides/configure-google-login/ but fail to sign in.

    Please see the screenshot in the private content.

    Thanks

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    #51607

    Artem Temos
    Keymaster

    Hello,

    Thank you so much purchasing our theme and contacting our support center.

    Try to add the following PHP code snippet to the child theme functions.php file

    add_filter( 'woodmart_alt_auth_method', '__return_true' );

    Kind Regards
    XTemos Studio

    #51618

    Phyneo
    Participant

    Hi, i have added the php code snippet but the result is still the same. Please help.
    Attached is the code that is added and the child theme is selected as the theme.

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    #51625

    Artem Temos
    Keymaster

    In this situation are you able to provide us your FTP access so we could troubleshoot it and provide you with a solution?

    #51744

    Phyneo
    Participant

    Hello, please refer to the private content for the FTP access. Thank you.

    #51754

    Artem Temos
    Keymaster

    It is your CPanel access and we need an FTP to edit your theme files.

    #51773

    Phyneo
    Participant

    Hello, yes in the private content is the cpanel access.

    #51777

    Artem Temos
    Keymaster

    You sent the same access as in a previous reply. We need your FTP access not, CPanel. Ask your hosting provider if you don’t have this data.

    #51796

    Phyneo
    Participant

    Hi sorry, here are the details for ftp access.

    #51799

    Artem Temos
    Keymaster

    Hi,

    The problem seems to be caused by your hosting server. Facebook redirects you to the page sending some serialized data via GET parameter in the URL. The problem that your server can’t parse it and it has some limitation on the number of characters in this parameter. Try to contact your hosting providers to increase it in two or three times.

    Regards

    #51925

    Phyneo
    Participant

    It works! Thanks for your help 🙂

    #51966

    You are always welcome. If you have any question feel free to contact us.

    Best Regards

Viewing 12 posts - 1 through 12 (of 12 total)

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