Google maps does not show up in contact page

[supp0rt]

Hello,

I am getting these 2 errors in the browser Dev Console on the contact page:

maplace.min.js?ver=8.4.1:1 Uncaught ReferenceError: google is not defined
    at maplace.min.js?ver=8.4.1:1:17440

googleMap.min.js?ver=8.4.1:1 Uncaught ReferenceError: woodmartThemeModule is not defined
    at String.<anonymous> (googleMap.min.js?ver=8.4.1:1:84)
    at ce.each (jquery.min.js?ver=3.7.1:2:3129)
    at googleMap.min.js?ver=8.4.1:1:16
    at googleMap.min.js?ver=8.4.1:1:2492

Because of this, the Google Map does not appear. I use WP Rocket to optimize my site.

In WP Rocket, under JavaScript optimization:

* Minify JavaScript Files: enabled
* Load JavaScript deferred: enabled
* Combine JavaScript Files: disabled
* Delay JavaScript Execution: disabled

I added the following exclusions in both the Minify JS and Load JavaScript deferred exclusion lists:

googleMap.min.js
maplace.min.js
woodmart/js/scripts/elements/googleMap.min.js
woodmart/js/libs/maplace.min.js
maps/api/js
maps.googleapis.com
maps.googleapis.com/maps/api/js
woodmartThemeModule.googleMapsCallback

I even disabled any JS minification and still the error was there.

I also confirmed that the Google Maps API request is present and loads with this callback:

https://maps.google.com/maps/api/js?libraries=geometry&callback=woodmartThemeModule.googleMapsCallback&v=weekly&key=***&ver=8.4.1

The API key is called from the theme settings not the map element.

Could you please advise:

1. whether this is a known dependency/order issue with woodmartThemeModule,
2. and whether there is anything specific I should verify in the Google Maps setup for Woodmart.

Best Regards

• This topic was modified 2 months, 1 week ago by supp0rt. Reason: Typo corrections + added some more info

Hello,

Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then, activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

Best Regards

[supp0rt]

Hello @aizaz_awan,

I followed the debuggin procedure you described, and in my case the issue turned out to be caused by the Complianz plugin.

For anyone else experiencing the same problem and using Complianz (GDPR/CCPA Cookie Consent), this article from Complianz solved the problem for me: https://complianz.io/woodmart-google-maps/

Best Regards

• This reply was modified 2 months, 1 week ago by supp0rt.

Hello,

Thank you very much for sharing the solution with us.

I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

Thanks for contacting us.

Have a great day.

Topic Closed.
Best Regards.

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