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Google Pay and Apple Pay didn’t show up in checkout page.

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  • #538634

    kevinguomail
    Participant

    Google Pay and Apple Pay didn’t show up on the checkout page.
    1. Setting looks good I have tried the default theme, it shows up.
    2. One unpaid order, their is a pay button,click it the page have google pay.
    3. I have tried to add the following code to cutom css, but it doesn’t works.
    .wd-sticky-btn-cart #wcpay-payment-request-button-separator {
    display: none!important;
    }
    4. My site: veeart.au

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    #539072

    Hung Pham
    Keymaster

    Hi kevinguomail,

    Thanks for reaching to us and appreciate your patience.

    We have a special Hook element in Elementor that you can place to your custom layout and then the plugin will be able to add its custom content there. But we don’t know which one exactly it needs.

    You can either try to select all hooks one by one or contact plugin developers for help.
    https://xtemos.com/docs-topic/custom-hooks-and-plugins-compatibility/

    Regards,

    #539312

    kevinguomail
    Participant

    Hi Hung,

    I have tried all the hooks in the WooCommmerce widget in the checkout page, but unfortunately it doesn’t work.
    Is there any other solution?

    Thanks.

    #539652

    Hung Pham
    Keymaster

    Hi kevinguomail,

    Thanks for details.

    1. You can either try to select all hooks one by one or contact plugin developers for help.
    https://xtemos.com/docs-topic/custom-hooks-and-plugins-compatibility/

    2. I kindly request you to conduct a check by activating the default WordPress Theme, such as Storefront or Twenty Twenty-Three (Appearance > Themes) and keep WoodMart Core and Elementor or WPBakery plugins activated. This is to ascertain whether the issue you are experiencing is due to our theme or not.

    Regards,

    #539715

    kevinguomail
    Participant

    Hi Hung,

    1. I have tried all the hooks in the WooCommmerce widget in the checkout page, but unfortunately it doesn’t work.

    2. I have already tested the system’s default theme Twenty Twenty-Four, and I mentioned this point in the very first post. The second screenshot attached shows the image displaying normally under the default theme.

    #539817

    Hung Pham
    Keymaster

    Hi kevinguomail,

    Thanks for details.

    May the hook is using not included in the Hooks element. Please try to use Payment methods element and see if it works https://prnt.sc/KLsGgLVO5GCn

    Regards,

    #539831

    kevinguomail
    Participant

    Do you mean this payment methods element as in the screenshot? It was already there before.

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    #539851

    kevinguomail
    Participant

    Fot tip: Your reply cannot be empty.

    #539874

    Hung Pham
    Keymaster

    Hi kevinguomail,

    Thanks for details.

    Would you mind if I switch to parent theme (in case you are using Child theme) and deactivate extra plugins for testing? Please confirm me back.

    Regards,

    #539881

    kevinguomail
    Participant

    Never mind, You can do what you need to do.

    #539930

    Hung Pham
    Keymaster

    Hi kevinguomail,

    Thanks for details.

    I switched to Default theme and keep WooCommerce and WooPayment plugins activated only, buttons are still not showing, which mean WoodMart does not cause the problem. Please refer to this article https://woo.com/document/woopayments/payment-methods/apple-pay/#doc-title

    Regards,

    #539942

    kevinguomail
    Participant

    Hi Hung,
    I shows correctly on my side when you switch it to defalut theme.

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    #539969

    kevinguomail
    Participant

    To better illustrate this issue, I have recorded a video for you to review. Thank you very much for your help.

    https://drive.google.com/file/d/1XJekbtLwvU9Klri6lyxzFqs4ZgFycD7w/view?usp=sharing

    #540192

    kevinguomail
    Participant

    I have resolved the issue, which was caused by a conflict between the original code on the checkout page and the custom page in the layout. By deleting all the code in the checkout page and using the WooCommerce shortcode [woocommerce_checkout], along with adding the aforementioned hook, the problem was solved.

    #540219

    Hung Pham
    Keymaster

    Hi kevinguomail,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    Regards,

Viewing 15 posts - 1 through 15 (of 15 total)

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