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Gravity Form

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  • July 10, 2023 at 1:56 pm #480414

    wordpress-9863
    Participant

    I am experiencing a conflict between the WooCommerce Gravity Forms Product Add-Ons and the Woodmart theme.

    I am running PHP 8.1 with all PHP Ini settings set to Woodmart’s recommendations, and all plugins are licensed and fully up to date.

    When I add a product to my basket that uses the WooCommerce Gravity Forms Product Add-Ons, a spinning ‘loading’ wheel remains on screen. For example, try with this product:

    https://waltersofclydebank.co.uk/product/king-heavyweight-football-award-graphite-160mm/

    In contrast, if switch the website to any other theme, these issue does not occur and products are added to basket immediately.

    Has anyone else experienced this issue? Can Xtemos suggest a fix please?

    July 11, 2023 at 9:45 am #480580

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Try to disable AJAX add to cart for single product in Theme Settings. Let me know if it helps you with the problem.

    Kind Regards
    XTemos Studio

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