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Gravity form Image Choice option issue

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  • #661161

    jegan.jeyaraman
    Participant

    Hi

    We are using Gravity form for Quote

    When using the GForm Image Choice option, the image does not display on the frontend if the Lazy Loading for Images option in the Woodmart theme is enabled.

    Now, I have disabled that configuration in staging setup. But, It was enabled in Live.

    How to handle this situation?

    Please suggest your thought

    Thank you

    Best Regards,
    Jegan

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    #661189

    Hello,

    Sorry to hear about the inconvenience. Kindly please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and give you a possible solution.

    Best Regards,

    #661285

    jegan.jeyaraman
    Participant

    Hi

    Thank you

    I have shared the admin details.

    Best Regards

    Jegan

    #661320

    Hello,

    Please update the new version of the theme “WOODMART WordPress NEW: 8.1.2 RELEASED”, update the required plugin, and check the issue: https://xtemos.com/docs-topic/update-the-theme/

    If the issue remains, turn off all of the plugins not related to the theme, refresh your cache, and check if the problem persists.

    If the issue still remains, let me know, and I will check and give you a possible solution.

    Best Regards,

    #661953

    jegan.jeyaraman
    Participant

    Thanks for the update!

    Will check and update here

    #662072

    Hello,

    You’re very welcome!

    Take your time to check, and feel free to update us here whenever you’re ready. we’re here to help!

    Best Regards,

    #664707

    jegan.jeyaraman
    Participant

    Lazy Loading for woodmart theme is disabled now. workin fine

    thank you

    #664709

    jegan.jeyaraman
    Participant

    Could you please close the ticket ?

    #664909

    Hello,

    You’re very welcome! If you need anything else, feel free to reach out!

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards,

Viewing 9 posts - 1 through 9 (of 9 total)

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