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Gravity forms total price calculation problems

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #205684

    subitoweb
    Participant

    Hi, I use the gravity forms module for woocommerce product sheets, I noticed that for forms fields with multipage they have problems in the total calculation of the product, while the correct price is added to the cart.

    The problem that is encountered is that it calculates all the dynamic conditions of the price in the total, therefore reporting an obviously high price compared to the actual cost that is correctly inserted in the cart.

    Clearly the user, seeing a high and incorrect price, leaves the cart.

    Thank you

    #205691

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Regards

    #205697

    subitoweb
    Participant

    Yes, it works with the basic template and also with the previous one that I used Solutech.

    Thanks

    #205698

    Artem Temos
    Keymaster

    Hi,

    Could you please send us a link to your website where we can see this issue?

    Kind Regards

    #205703

    subitoweb
    Participant

    The site is in progress, at the link test of the product with multipage, it is necessary to go to the last page forms and you will notice the total of the product which makes the sum of all the unselected products.

    In the try box, I enter the site access data for viewing

    Link test
    https://www.storesecurity.it/prodotto/test-page/

    #205711

    Artem Temos
    Keymaster

    Try to disable “Sticky add to cart” option in Theme Settings -> Product page and check how it works.

    #205761

    subitoweb
    Participant

    Ok so it works thanks.

    #205762

    Artem Temos
    Keymaster

    Great, you are welcome!

Viewing 8 posts - 1 through 8 (of 8 total)

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