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GTM issues
- This topic has 5 replies, 3 voices, and was last updated 4 years, 11 months ago by
Artem Temos.
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March 17, 2020 at 1:56 pm #180490
JohnParticipantHello,
I need some advice for google tag manager
I have added the code below to my functions.php but it says that id doesn’t detect correctlyfunction custom_code_body() { ?> <script>GOOGLE TAG</script> <?php } add_action( 'woodmart_after_body_open', 'custom_code_body', 1 );
March 17, 2020 at 5:16 pm #180545
Elise NoromitMemberHello,
Our support does not cover checking and testing third parties code. Please find a developer who would help you with the issue.
Best Regards
March 17, 2020 at 5:20 pm #180546
JohnParticipant@elise no offence but when you reply is same message from you…other members from the staff are more willing to help rather than you…sorry
Please check below:
https://xtemos.com/forums/topic/google-tag-manager-body/
https://xtemos.com/forums/topic/google-tag-manager/
https://xtemos.com/forums/topic/quick-view-and-tag-manager/I would like to stop responding to my topic in the future, because I consider you cannot help me …sorry
March 17, 2020 at 6:08 pm #180566
Elise NoromitMemberHello,
When we have a quick solution or issue is solved by a minor CSS we provide the same even though it is also not covered by our support.
The topic you refer to is dated March, 18. Two years have passed our theme is updated several times. The code which could work there may be not workable today.
I will consult my colleague if we have an updated one, we shall contact you.
Best Regards
March 17, 2020 at 6:10 pm #180567
JohnParticipantOk that is an excellent response and I appreciate it.
I don’t understand how your collegues helped other 2 years ago and every time I got this is not supported by our theme…etc
In my view this theme is awesome and it should contain this feature for tracking as gtm, google analytics fb pixels etc.
Thanks again.March 18, 2020 at 7:05 am #180620
Artem TemosKeymasterHello,
We don’t support any additional code customizations and in previous tickets, we just sent some recommendation but we are not responsible for any third-party codes from other resources. The code you inserted is working correctly but you have some issue with your GTM configuration and you need to contact their support for help. If you think that something wrong with the code try to add it with this plugins instead https://wordpress.org/plugins/insert-headers-and-footers/
Kind Regards
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