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Gutenberg Lagging and Slow

Viewing 13 posts - 1 through 13 (of 13 total)
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  • #691520

    Hello all,

    When designing a page with many elements like homepage containing images and products carousels and galleries, the builder becomes so laggy and slow, clicking on an item or block takes time to respond and react.
    How can I solve this issue?

    Thank you.

    #691533

    Artem Temos
    Keymaster

    Hello,

    To fix this issue, you can try to install the latest version of the Gutenberg editor as a separate plugin. You can do this in Plugins -> Add new -> find and install “Gutenberg”. It should fix the performance issue. Let me know if it works.

    Kind Regards

    #691536

    I installed “Gutenberg” as a separate plugin but nothing changed!

    #691548

    Artem Temos
    Keymaster

    Could you please record a short video so we can see what is wrong? Also, keep all plugins that are not related to our theme temporarily turned off so we can check the problem.

    #691564

    I don’t think it will be clear with a video only, can you please log in with the credentials sent and check the issue?

    #691672

    Any updates please?
    this a recorded video for the issue, you can see lagging and slow performance.
    https://drive.google.com/file/d/1jKWyI00AQJRgIoxRqgTI5L5woDjOlRwS/view?usp=sharing
    note that the frontend is not affected at all, just inside Gutenberg when editing a page.

    #691796

    Artem Temos
    Keymaster

    Hello,

    We are sorry for the delay. Our developers are investigating the issue on your website at the moment. Will back to you soon.

    Kind Regards

    #691968

    Hello,

    No problem, take your time, and just to know that I can see the issue in other websites I build using Woodmart and Gutenberg, even in local development website I have the same lagging and slow response issues, so I don’t guess it’s directly related to my website or setup.

    Regards.

    #692347

    Hello,

    Any new updates? Can we activate the plugins you deactivated for testing or you are still investigating the case?

    Regards.

    #692450

    Artem Temos
    Keymaster

    Hello,

    We are testing this on our environment. You can activate all the plugins. I will get back to you with the result soon.

    Kind Regards

    #692528

    Hello,

    Okay, thank you for the effort and work.

    Regards.

    #695698

    Artem Temos
    Keymaster

    Hello,

    We are still working on this problem and need to test a few fixes that should improve the performance on your website. Are you able to send us your FTP access?

    Kind Regards

    #695779

    Artem Temos
    Keymaster

    Hello,

    Actually, we were able to apply the fix on your website. Please clear your browser cache and test how it works.

    Kind Regards

Viewing 13 posts - 1 through 13 (of 13 total)