Hamburger not working in mobile version

Hamburger in mobile Version not working, can you please check from your end and resolve the issue? This is a demo website URL https://tan-nightingale-993145.hostingersite.com/ where the theme is implemented
Theme Name: WoodMart Licensor’s Author Username: xtemos

Hello,

Thank you so much for purchasing our theme and contacting our support center.

Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

Thank you in advance

Please find WordPress admin details

Please disable all plugins that are not related to our theme temporarily. Also, please update the theme to the latest version available – 8.3.3.

Kind Regards

While updating theme , will my all uploaded products (upto 80) will get affected or my design will get affected , if yes then what can be the alternative option , please suggest.

If you didn’t make any changes in the theme’s code, your products will not be affected at all.

I’ve updated the theme to the latest version (8.3.3) as suggested, but the issue still persists. The mobile hamburger menu is still not working.

Could you please check and advise on the next steps to resolve this?

Hi,
Just checking in regarding the mobile hamburger menu issue. I’ve updated the theme to version 8.3.3 as suggested, but the problem still persists—the menu remains non-functional on mobile devices.
Could you please confirm:
– If there are any additional steps or patches required post-update?
– Whether this is a known issue with 8.3.3?
I’d appreciate your guidance on the next steps to resolve this.

Hello,

We also asked you to disable all plugins that are not related to our theme temporarily. Please turn them off so we can investigate the issue.

Kind Regards

You’re welcome to use the admin access to disable and review the plugins directly.

As I can see, it works correctly at the moment. Here is a screenshot https://gyazo.com/aa61f2f76a1329c60ad9a1c4be2679f2

Kind Regards

Now it’s working, thank you.

You are always welcome. Feel free to contact us if you have any further questions.

[Author]

Posts