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having confilicts with woodmart theme and yith plugin

Viewing 15 posts - 1 through 15 (of 15 total)
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  • #690475

    kayabusiness53
    Participant

    hello there ive recently purchached the yith product filter plugin and its working fine but occasionially im having conflicts with this filter when using it and im also using it with other filters like woodmart woodmart woocommerce layered nav in the same side bar for attributes like colour so when i filter a colour the yith filter dissappears and the other conflict is occasionally when i filter a product categories e.g tops it breaks the theme many thanks in advance ki

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    #690531

    Bogdan Donovan
    Keymaster

    Hello,

    Please provide us with your admin access so we can log in and check this on your end.

    Thank you in advance.

    #690569

    kayabusiness53
    Participant

    Hello bogdan Thankyou admin access will be provided below . I also wanted to add that the product category filter for my brands page does not show in mobile version either could you please have a look at this also many thanks in advance

    #690631

    Bogdan Donovan
    Keymaster

    We visited your website and tried to reproduce the issue you described, but we couldn’t see it — everything worked correctly for us. Could you please describe the problem in more detail, maybe record a video, or provide the specific steps we need to take to reproduce it?

    Kind Regards

    #690695

    kayabusiness53
    Participant

    hello there bogdan i cant upload it here for some reason but could you provide me a email and i can send the screen recording over via email if thats okay ?

    #690696

    kayabusiness53
    Participant

    I’ve shorted the clips into three screen recording and attached them below many thanks for the support

    #690743

    Artem Temos
    Keymaster

    Try to use Loom to create your videos. Or upload your video files to Google Drive, Dropbox or any other cloud service. You can also upload them to your media library and share URLs.

    Kind Regards

    #690788

    kayabusiness53
    Participant

    Hello there Artem I have provided you with the link below I hope you can see these conflicts many thanks for the support

    #690797

    Artem Temos
    Keymaster

    Thank you for the video. Yes, unfortunately, this plugin is not fully compatible with our theme. WoodMart has its own filters AJAX system, and such plugins may not work as expected. Unfortunately, we don’t have any workarounds for this.

    #690866

    kayabusiness53
    Participant

    Okay thanks could you recommend me which plugins are fully compatible with the woodmart theme and what options I have to make the filters like the ones you see in the video ?

    #690929

    Artem Temos
    Keymaster

    Unfortunately, we don’t have an exact plugin to recommend for this purpose.

    #691016

    kayabusiness53
    Participant

    Okay Thankyou Artem so with what I am trying to archieve is it possible without any plug just using the theme and theme widgets and is there any link where I can see a list of compatible plugins for the woodmart theme

    #691168

    Artem Temos
    Keymaster

    Currently, we don’t have such a list. We are working on it and will add a list of compatible plugins to our theme’s dashboard in the future.

    #691264

    kayabusiness53
    Participant

    Okay Thankyou so is there something that I can do to achieve what I need with just the themes widgets I want to show product categories in the sidebar filter ? As you have seen my videos you should have a little understanding on what I’m looking to do many thanks in advance

    #691336

    Artem Temos
    Keymaster

    Yes, you can find all the filters (including filter by category) widgets and add them to the sidebar on the shop page. You can do this in Appearance -> Widgets. Let me know if it works for you.

Viewing 15 posts - 1 through 15 (of 15 total)