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Having problems loading Elementor

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  • #510317

    safariartske
    Participant

    Elementor loading error – (Error – The preview could not be loaded)

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    #510368

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #511507

    safariartske
    Participant

    I have uninstalled all plugins and the issue persists.
    Please log in and let me know if you are able to resolve the issue.

    #511520

    Artem Temos
    Keymaster

    We just tested this on your website and it works correctly. Here is a screenshot https://gyazo.com/93cd49a6e99bba81c3cd23dc958866d0
    Please, clear your browser cache and check from your end.

    Kind Regards

    #512603

    safariartske
    Participant

    It is working well now. Thank you for your assistance.

    #512620

    Artem Temos
    Keymaster

    You are always welcome. Feel free to contact us if you have any further questions.

Viewing 6 posts - 1 through 6 (of 6 total)

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