Having Problems Making Mega Menu Work
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I have followed your instructions, tried to add a mega menu to one of my main navigation links and when I click save, the menu just doesn’t show?
I am trying to create a test drop down mega menu for my ART top menu item on http://www.hushhush.com
I save it as shown on the screenshot attached, but on the frontend it fails to show?!
I have followed exactly the steps as shown on your video, it seems like the options and HTML Block for the dropdown I select are not being saved and updated as when I check them afterwards they are blank, even though I had just selected them and saved.
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Hello,
1. What HTML block ID have you created?
2. What menu Item are you trying to insert?
Please provide your site admin access I will check why it does not work
Best Regards
The menu is called: Main navigation
The menu is called: Art Drop Down Menu
The HTML block ID is: [html_block id="3182"]
I have attached the menu item called art, that I am trying to add the mega menu too
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Hello,
You have added the HTML block into Description area and it is not correct. https://gyazo.com/0514655b4e664e3656d2ed26ca27a303
You need to set “Full width” or “Set size” in the Desing and you will see the drop-down of all existing HTML blocks, choose yours https://gyazo.com/4d89d1a7fdc10480c160540892cf4ece
Best Regards
I did this from the drop down menu as you have shown and saved and nothing happened.
Hello,
Please deactivate all the plugins not related to the theme. When I add mega menu block it does not save.
Best Regards
1) I have deactivated all plugins.
I followed the instructions. You can see from the screenshots.
Pressed Save.
And on the front end of the website, the Category navigation still isn’t showing the drop down menu?
I am really stuck on how to get the menu to work?
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Hello,
You have a large number of menu items added to your navigation via Appearance -> Menus, sometimes, last items may be not saved correctly. Especially custom fields like design, icon name, the label can’t be handled properly. In most cases, this issue is connected to the PHP max input vars limit parameter in your web server configuration. You can check the current value for this parameter in your Dashboard -> WooCommerce -> System status. Usually, this parameter is not allowed to be changed on shared hostings so you will need to contact your service providers and ask to increase this limit. Recommended value for this is 5000
Best Regards
Thanks, yes that seems to have worked! It was driving me crazy!
You are welcome! If you have any questions please feel free to contact us.
Best Regards
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