Haw can i turn off popup in website?

I can’t disable the popup window on the site . It’s disabled in the theme setting – promo popup.

Hello,

You have enabled the popup in the custom preset for the home page. Check the screenshot https://gyazo.com/80e8a347823dc9bb66cbbdf325f97db7

Kind Regards

No, I didn’t.

My problem is not solved. I opened the same question in a new chat. Here I have a question. How did I get a virus on my site after providing my personal data?

But we sent you a screenshot of this preset from your website. You need to edit the preset and disable this option from there. https://gyazo.com/80e8a347823dc9bb66cbbdf325f97db7
Read more information in our documentation https://xtemos.com/docs-topic/theme-settings-presets/

Sorry, but your question about the virus is not quite clear. Could you please clarify what you mean?

After I provided the login data to the administrator’s office, a virus appeared on my site. If you visit the site in anonymous mode, other sites will open…. I also scanned my site and found malware there.

When you post your administrator’s password using a Private content field then it is visible to our moderators only. We didn’t add any viruses on your website so maybe it was infected by somebody else.

Fine. So it’s a coincidence.

Why i see this from my website? I don’t undarstand… Look file please…

Attachments:

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You are editing global Theme Settings. But the popup is enabled in the preset. You need to go to WoodMart -> Theme Settings -> Presets and edit it from there.

Thank you a lot. I found and fixed.

Great, you are welcome! Feel free to contact us if you have any further questions.

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