Header and footer keeps hiding

Hi Woodmart!

I really like to work with your theme, I have 3 questions I would be thankful for If you could answer.

1. The header and footer keep hiding on the homepage (still visible on the rest of the site). I’m using the theme together with Elementor Pro. What could be the problem?

2. The hero is 40px from under the navigation, how could I set it so it directly under? also, just as the hero, the footer has approx 50px margin, how could I fix this without adding -50px in the bottom, is it some default setting?

3. And lastly, the icons in the stoppage, they go in into each other, should they adjust be them self, is this some setting?

Thanks / Dejan

Hello,

1. Please set “Default” in the page templates.

2. Add this negative margin to the first row of the Elementor. https://prnt.sc/uhivji

3. Please provide a screen with the problem, I cannot reach your site.

Best Regards

Hi again,
the footer and header are now showing! thnx
Should I do the same with the footer now? (put margin?), I have also made it possible now for you to see the site 🙂

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Hello,

If you have any gaps in the footer and you want to remove them, please check this instruction: https://xtemos.com/docs/woodmart/faq-guides/top-bottom-paddings/

Your site is not reachable now.

Best Regards

Hi try again now ! 🙂

Hello,

I cannot reach the site https://prnt.sc/vqq236

Please follow the instruction to solve the issue.

Best Regards

Hi again! will you try again, I can not see any problems at my end, (also contacted my host, are you using VPN?)

Thanks! / Dejan

Hello,

Still the same: https://prnt.sc/vxck5m

Best Regards

Hi Elise,
that’s typical, is there something else that I can do from my end? does it help with recording something?

Also have a different question, on the theme “electronics-2”, the hero is behind the header, how can I get this (doesn’t help with -margin).

Thanks / Dejan

Hello,

I entered the site via VPN. I do not see the header to overlap, perhaps you mean sticky header.

If so, you can disable the stick in the row settings https://xtemos.com/docs/woodmart/header-builder/header-rows-flex-layouts/

I do not see any gaps, Add this negative margin to the first row of the Elementor. https://prnt.sc/uhivji

Please provide the screen and page URL with the problem with icons.

Best Regards

Hi again!

I solved my previous issues. Still having some troubles with the icons at the shop (they are into each other, no padding) & about the dropdown function at row 3 where you can see that it is offset to the left. Can you help me with this? thanks!

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Hello,

I cannot check your site is not reachable now.

Best Regards

Hi again Elise!

Will you try with a swedish location via VPN?
Thanks

Hello,

You need to open your SVG icons file with some editor like Sublime Text or default system text editor and add width=”31″ height=”40″ attributes to your <svg> tag like it is shown: http://prntscr.com/m4n0qw
Then you will need to re-upload your icons in WordPress Dashboard.

Best Regards

Hi again Elise,

<svg version=”1.1″ id=”Capa_1″ xmlns=”http://www.w3.org/2000/svg&#8221; xmlns:xlink=”http://www.w3.org/1999/xlink&#8221; x=”0px” y=”0px”
viewBox=”0 0 1000 512″ style=”enable-background:new 0 0 1000 512;” xml:space=”preserve” width=”31″ height=”40″>

I just made the icon small, no margin/padding.

Hello,

You can send your own width and height, those values were provided just as a sample. Please test another SVG from our demo.

Best Regards

Thanks for the previous answer Elise.

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Hello,

You need to purchase two more licenses for each site and activate them.

Make sure you have an up-to-date theme version on all the sites after the license activation.

Then check the breadcrumbs setting in the Theme Settings > Product page.

Best Regards

Hi again 🙂

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Hello,

Please send us updated access to the site.

Please confirm the permit to deactivate the plugins not related to the theme and switch to the parent theme.

Best Regards

Hi again 🙂

I made a new site and will try to import the templates to the new site (the icons on the shop page seems to work as it should now!)

My new issue; the HTML Block builder doesn’t have the Elementor button as on the old site which has the basic demo imported. I have not imported the Basic version ,want to try to build the site without any demo if that is possible?

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Hello,

Please send us updated access to the site.

Please confirm the permit to deactivate the plugins not related to the theme and switch to the parent theme.

Best Regards

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