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Header and footer logo on Apple devices

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #610709

    Madoo Webdesign
    Participant

    Hi!

    Earlier this week we launched a new webshop and it seems the logo appears unsharp on Apple devices only (Header logo and footer logo). The logo file is uploaded as SVG and seems ok everywhere else.

    Please find the screenshot attached.
    Is there some setting we missed? Could you help out getting this right?

    Kindest regards,
    Amanda

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    #610738

    Luke Nielsen
    Keymaster

    Hello,

    In Chrome it’s unsharp too – https://prnt.sc/jm1q6vN3ReHb so this is not something related to the browser or mobile device.

    Can you define the same logo on the default theme with the same sizes either in the header or just using the Image element and check how it works there?

    Kind Regards

    #611093

    Madoo Webdesign
    Participant

    Hi Luke,

    Can’t switch to default theme without creating a staging since it’s a live site.
    We do see it being sharp on our devices…

    We have uploaded an SVG file. Is any other format better maybe? Any settings we should check?

    It’s be great to hear from you.

    Kindest regards,
    Amanda | Madoo

    #611199

    Luke Nielsen
    Keymaster

    Hello,

    The SVG format is good. For the mobile logo set the width as 115px – https://prnt.sc/7lQHs4JMrMwR, clear the site/mobile cache and recheck the issue.

    Kind Regards

    #611263

    Madoo Webdesign
    Participant

    Hi Luke,

    I checked the SVG and it seems to be a bit of a weird file, so I replaced it.
    I also set the logo on mobile to 115px and emptied the cache.

    Can you check for us if it is sharp now? We saw the logo already sharp ourselves

    #611311

    Luke Nielsen
    Keymaster

    Hello,

    Here is a screenshot – https://take.ms/kIWek, but on my iPhone it looks much better as in this screenshot, so directly on the mobile device I do not see the issue.

    Try to upload the default logo from WoodMart and check how it works.

    Kind Regards

    #612229

    Madoo Webdesign
    Participant

    Hi Luke,

    The header logo seems to be fine now, thanks! Now the footer logo is still a bit unsharp on Apple devices… Anything we can do to improve that one as well?

    Thank you!

    #612466

    Luke Nielsen
    Keymaster

    Hello,

    For the footer, try to set the same width for the logo as in the header – https://prnt.sc/gd_cw9OAfAeq

    Clear the cache and check how it works

    Kind Regards

Viewing 8 posts - 1 through 8 (of 8 total)