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Header and footer logo on Apple devices
- This topic has 7 replies, 2 voices, and was last updated 8 months, 3 weeks ago by
Luke Nielsen.
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November 8, 2024 at 12:24 pm #610709
Madoo WebdesignParticipantHi!
Earlier this week we launched a new webshop and it seems the logo appears unsharp on Apple devices only (Header logo and footer logo). The logo file is uploaded as SVG and seems ok everywhere else.
Please find the screenshot attached.
Is there some setting we missed? Could you help out getting this right?Kindest regards,
AmandaAttachments:
You must be logged in to view attached files.November 8, 2024 at 1:08 pm #610738
Luke NielsenKeymasterHello,
In Chrome it’s unsharp too – https://prnt.sc/jm1q6vN3ReHb so this is not something related to the browser or mobile device.
Can you define the same logo on the default theme with the same sizes either in the header or just using the Image element and check how it works there?
Kind Regards
November 10, 2024 at 1:43 am #611093
Madoo WebdesignParticipantHi Luke,
Can’t switch to default theme without creating a staging since it’s a live site.
We do see it being sharp on our devices…We have uploaded an SVG file. Is any other format better maybe? Any settings we should check?
It’s be great to hear from you.
Kindest regards,
Amanda | MadooNovember 11, 2024 at 11:19 am #611199
Luke NielsenKeymasterHello,
The SVG format is good. For the mobile logo set the width as 115px – https://prnt.sc/7lQHs4JMrMwR, clear the site/mobile cache and recheck the issue.
Kind Regards
November 11, 2024 at 1:46 pm #611263
Madoo WebdesignParticipantHi Luke,
I checked the SVG and it seems to be a bit of a weird file, so I replaced it.
I also set the logo on mobile to 115px and emptied the cache.Can you check for us if it is sharp now? We saw the logo already sharp ourselves
November 11, 2024 at 3:38 pm #611311
Luke NielsenKeymasterHello,
Here is a screenshot – https://take.ms/kIWek, but on my iPhone it looks much better as in this screenshot, so directly on the mobile device I do not see the issue.
Try to upload the default logo from WoodMart and check how it works.
Kind Regards
November 14, 2024 at 7:12 pm #612229
Madoo WebdesignParticipantHi Luke,
The header logo seems to be fine now, thanks! Now the footer logo is still a bit unsharp on Apple devices… Anything we can do to improve that one as well?
Thank you!
November 15, 2024 at 3:44 pm #612466
Luke NielsenKeymasterHello,
For the footer, try to set the same width for the logo as in the header – https://prnt.sc/gd_cw9OAfAeq
Clear the cache and check how it works
Kind Regards
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