Header and theme settings not saving

Hi – when I change header settings and theme settings they are saving and displaying properly when I’m logged in as an admin, but when I test in a different browser or under incognito, the settings are not updating. Tried clearing cache, etc with no luck.

Specifically trying to make changes to my mobile header and it is not updating

Also having a weird issue where some of the theme resources won’t load and it’s breaking a couple of page’s layouts

https://monosnap.com/file/rFAjf2T7vxQtcZhHhJsCzlWnavNsQO

https://www.displaypros.net/blog

https://www.displaypros.net/trade-show-calendar

Hello,

Sorry to hear about the inconvenience but can you please once make sure your WoodMart theme and Core plugin is updated to the latest version and then check back the issue again on your Site. The latest version of the Theme running is 7.1.4 and the Core version running is 1.0.36. If it is not updated then you can update the Theme and Core following the Documentation Guide: https://xtemos.com/docs-topic/update-the-theme/

If the issue still persists after updating the Theme and Core plugin, then could you please once try deactivating all the third party Plugins on your Site, remaining the Theme required ones activated. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue. If this doesn’t work for you then once also, try to activate the Parent Theme on your Site if you are using Child Theme on your Site.

If somehow the issue still persists, then please take complete Backup of your Site first, then provide us the WP-ADMIN Login details of your Site in the Private Content field along with the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.

Best Regards.

[Author]

Posts