Header backgrounds problem

Hi.
We are trying to change the background of our headers.
But it seems to be a problem with the background color.
Whenever we make a change, it does not work, and gets transparent.
And when we delete the background, it goes black instead of transparent.

—> http://recordit.co/CrBHp53Utt

What is going on?

The credentials to log in are on the private area.

Hello,

I have tested your website and the header builder is working absolutely fine on my end. Please disable server caching, deactivate cache plugin, clear browser cache and check back.

Screenshot for Clarification: https://ibb.co/jTNLbJ6

Best Regards.

[Author]

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