Home Forums WoodMart support forum Header Banner dont work (Theme settings)

Header Banner dont work (Theme settings)

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #632082

    webkosmos
    Participant

    The header banner is not working in the theme settings after upgrading to the latest version of the theme.

    #632085

    Artem Temos
    Keymaster

    Hello,

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    #632096

    webkosmos
    Participant

    I’ll send you credentials to check it.

    #632121

    Artem Temos
    Keymaster

    Could you please test how it works with the parent theme? You can switch in Appearance -> Themes.

    #632127

    webkosmos
    Participant

    With the parent theme works fine, but with the child theme not. Why?

    #632295

    Artem Temos
    Keymaster

    Seems like you have outdated files in the child theme. Copy customized template files from the parent theme and reapply your customizations.

    Kind Regards

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Viewing 6 posts - 1 through 6 (of 6 total)