header banner link added in block with page builder not working

Hello, when I create a block of elements in Elementor and add this block in the upper header band, when using it, any clickable link that exists in it, does not work on the site.

That is, if I edit the block, I can click on the links, but after saving and trying to use it live on the site, it doesn’t work.

I saw that you have the option to include a link throughout the track, but I wanted the link to be in just one button or location.

Anyway, I tested it, it includes a link in the banner, and when saving, it’s still not clickable at all, it seems to have some bug that doesn’t allow clicking on any link.

How to solve it?

https://imgur.com/ldwpuJG

here on the track, nothing is clickable.
https://imgur.com/HS1EKBy

Hello,

Please try to add the below custom CSS code and paste it to Theme Settings >> Custom CSS >> Global CSS section.

.header-banner-link {
	z-index: 10;
}

This is a small bug in the theme, we will fix it in the next theme update.

Best Regards.

Hello!

I tested the code but it didn’t work….

I put a link to the banner and it didn’t change anything.
And the link I put inside the Block doesn’t work either.

It stayed the same in my tests.

Is it possible to load the html block (which already has links) and have them work?

Hello,

Can you please share the WP admin login details of your site so I will do it for you?

Best Regards.

Hi Aizaz!

I put the css code as you asked…but I didn’t see any changes. I cleared cache and everything.

Would it be something different to be done?

Hello,

I have asked for the login details because the given custom CSS code is working fine for me, I am not sure why it is not working for you.

Best Regards.

Alright, you can test it….

On several sites I tested here, it’s the same problem in all.

Hello,

I have found that you have not added any link for the banner in the theme settings: https://ibb.co/6JDCP05

Best Regards.

On another site, I had already tested it, including the link there…and it didn’t work either.

If you notice, when editing the HTML block, inside it, there is already a link:
https://imgur.com/f192T9z

And it works if I click on it… now when it’s on the live site, nothing works.

And even including the link here:
https://imgur.com/JCjvFBN

https://www.bhlfitness.com.br/
You can test now…

Hello,

Your issue has been solved. Please check the site now after removing the browser cache.

Best Regards.

Hello!

I saw that it worked now by the theme link.

What did you do? (I need to solve it on other sites too)

Do I still need to maintain the css code?

Will it work if I link in the html block instead of the direct link in the theme?

I don’t know what happened…but the website scroll bar on the desktop is not working….

and I don’t know what you adjusted on the site….

I can’t scroll down any pages, can you check soon? I have ads running, I can’t have problems that prevent the customer from buying.

I found this code you posted…

html, body {
max-width: inherit !important;
overflow-x: inherit !important;
}

I removed it and the scroll bar worked perfectly again.

Hello,

Actually, I have added this custom CSS code to overwrite this CSS added by you anywhere in the site or coming from any 3rd party plugin which created the issue for the banner link: https://prnt.sc/WLVxQ659vZAk

Best Regards.

I didn’t understand….

What code is this?

Because I have several sites with Woodmart, and none of them work the link.

I still can’t solve it…

Shouldn’t the link that was included directly inside the element work?

Hello,

As I told you that this code is created the issue on your site: https://prnt.sc/WLVxQ659vZAk

Please delete this code where you have added it on the site. Then your issue will be solved.

Best Regards.

Damn, now that I understand!

It was a code to style the scrollbar that was included in the footer.

I just removed that line and everything was working.

overflow-x: hidden;

That’s awesome, thanks so much for your help.

Sounds Great! that your issue has been solved.

I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards.

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