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header banner on mobile

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #678848

    dunies
    Participant

    Hello, there is an issue with header banner on mobiles. The banner doesn’t appear on page load. You need to scroll down and the scroll up again to view it. But people that are no aware there is a banner will not view it. How can I fix to to appear first on page load? z index didn’t helped.

    #678849

    dunies
    Participant

    here is the site, please view it on mobile

    #678883

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards,

    #678958

    dunies
    Participant

    Thank you very much! Website is live so please bear that in mind.

    #679067

    Hello,

    The login link details you provided are not working. Please share the correct login details so I can check the issue and give you a possible solution.

    Best Regards,

    #679259

    dunies
    Participant

    Hello, I was able to login with these details. Please try again.

    #679490

    Hello,

    Sorry to say your login details are not working: https://postimg.cc/rRFTmStR

    For the issue, please deactivate all the 3rd party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and share the Valid WP admin login details of your site so I can check and give you a possible solution.

    Best Regards,

    #679690

    dunies
    Participant

    It’s the delay javascript execution which is causing the issue. What is the script so that I will exclude it?

    #679817

    Hello,

    This file js/scripts/header/headerBanner.min.js is responsible for the header banner.

    Best Regards,

Viewing 9 posts - 1 through 9 (of 9 total)