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Header Builder backend shows blank

Viewing 5 posts - 1 through 5 (of 5 total)
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  • #381428

    Oddy Uniwraps
    Participant

    Hi team,
    I am not able to create/edit header on my website as the header builder space just shows a blank screen.
    Please see image below:
    https://pasteboard.co/IPOgvcudczaC.jpg

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    #381466

    Hello,

    Please deactivate all the third party plugins then check back. If the problem still continues then leave all the third party plugins deactivated and provide the admin panel login details of the website.

    Best Regards

    #381863

    Oddy Uniwraps
    Participant

    Thanks Aizaz,
    I disabled all plugins and could access header builder now!
    However, the changes I’m making in the header builder are not reflecting on the live website even though I’ve cleared the cache.
    Any suggestions for this?

    #381874

    Oddy Uniwraps
    Participant

    logo and header still coming as before editing

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    #381922

    Hello,

    Please provide the admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards

Viewing 5 posts - 1 through 5 (of 5 total)