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Header Builder Blank

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  • #78667

    Famize
    Participant

    Header Builder is blank?

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    #78671

    Hello,

    Thank you very much for choosing our theme and contacting our support center.

    Please navigate to Appearance > Install plugins > install and activate all.

    Best Regards

    #78672

    Famize
    Participant

    I have, I have this theme for 9 months now. Not sure why is header builder blank.

    #78674

    Hello,

    Have you the recent version of the theme, if you have not, update. If you have the recent theme versions and all related plugins updated, please disable third parties plugins not related to the theme and provide your site admin access we shall check.

    Best Regards

    #78675

    Famize
    Participant

    It was not working because of this plugin.

    http://prntscr.com/kxyz44

    Not sure why, I will still use it, but when I need to customize I will simply disable it.

    #78680

    Ok. If you have any questions please feel free to contact us.

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)