Home Forums WoodMart support forum Header builder bug

Header builder bug

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #370111

    exentis
    Participant

    Hello,
    I have a bug with themes. Apparently with the Header builder.
    Header display is ok on all pages except product pages. The header that appears is the default of the theme. But it doesn’t even exist anymore. Neither on the child theme that I use, nor on the parent theme that I also modified to test.
    I use the woodmart theme with Dokan (marketplace) and Polylang.
    Can you help me ?

    Attachments:
    You must be logged in to view attached files.
    #370193

    Hello,

    Please deactivate all the third party plugins, activate the parent theme then check back.

    If the problem still continues then leave all the third party plugins deactivated and tell me then we will troubleshoot with the theme plugins.

    Best Regards

    #370602

    jabnounihamza
    Participant

    I have the same problem, did u find the solution?

    #370731

    Hello,


    @jabnounihamza
    Please create a new topic and provide the admin panel login details of the website.

    Best Regards

    #370994

    exentis
    Participant

    Hello,
    I just deactivate the plugins and activate the parent theme.
    The problem persists. On the home page the Header builder does not work. While on the product page, the Header builder is ok.
    Can you solve the problem?

    Attachments:
    You must be logged in to view attached files.
    #371057

    Hello,

    Your issue has been Resolved. Please clear cache and check back.

    Best Regars

    #371306

    exentis
    Participant

    Hello,
    Thank you so much. It works.
    But as soon as I activate my plugins and the child theme, I have the same problem.
    By activating the plugins one by one, I noticed that the problem is due to Polylang.
    Do you have a solution ?

    #371365

    Hello,

    Sorry but we could not help with the issues from the third party plugins.

    It is out of our theme support scope.

    Best Regards

    #371369

    exentis
    Participant

    OK I understand.
    But have you had any bug reports with this Polylang plugin?
    Do you recommend using another plugin for multi-language instead? A plugin that works with your theme.

    #371393

    Hello,

    We Recommend using the WPML plugin which is 100% compatible with our theme.

    Best Regards

    #371628

    exentis
    Participant

    Hello,
    OK, thanks.

    #371650

    Hello,

    You are Most Welcome.

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Have a wonderful day.

    Topic Closed.
    Best Regards.

Viewing 12 posts - 1 through 12 (of 12 total)

The topic ‘Header builder bug’ is closed to new replies.