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Header Builder cannot load completely

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  • #444520

    thecityviewhk
    Participant

    Dear team,

    After I updated the theme to 7.1.3, the header builder cannot be loaded completely(please see attached file).

    Best regards,
    Ken

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    #444652

    Hello,

    Thank you so much for contacting our support forum.

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    Best Regards.

    #444884

    thecityviewhk
    Participant

    This issue has been fixed automatically after 1 day(!). Thank you.

    #444895

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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