Header Builder Content not updating on every page

Hello Guys,

This is a very odd issue I’m currently facing.
I’ve changed the design of the 2 headers I use (they are identical except that one is set to overlap and the other isn’t) but on some pages I still see an old version.

Here’s an example:
I only made changes to the two info boxes in the red rectangle.

It should look like this everywhere:
https://i.imgur.com/HHocQnC.png

But on some pages it looks like this:
https://i.imgur.com/UwIbbeR.png

It seems to be totally random and I dont understand why. I’ve tried to disable all the other plugins, especially caching plugins, but still it happens.

Good on:
https://lumiqy.de/shop/
https://lumiqy.de/shop/florales-herz-aus-holz-zum-aufhaengen-mit-wunschtext-personalisierbar-individuelle-lasergravur-laserschnitt/

Bad on:
https://lumiqy.de/shop/wandflaschenoeffner-aus-holz-im-bierflaschen-design-personalisierbar-individuelle-lasergravur-laserschnitt/
https://lumiqy.de/allgemeine-geschaeftsbedingungen/

Do you have any idea why?

Thanks
Marco

Hi jackennils,

Thanks for reaching to us.

Everything is looks same on my end https://ibb.co/zhW5wCG3 https://ibb.co/kg1qKswC Purge all cache from your caching plugin and check again. If you’re using a CDN, disable it temporarily and see if the issue persists.

Regards,

Hi Hung Pham,

Thank you for checking on your end. However, this is really strange, as I could test today on several other PCs as well. These PCs all never visited my shop before and they all showed the header differently depending on the page/product. It’s completely random.

I already tried to disable caching, plugins and server-side. No effect, same behaviour. And it happens with those two icon elements only. If I change another part of the header, the change is showing correctly on all pages/products and on all devices.

Ok, short update: I did a trick that fixed it. I have added an invisible divider element between the two icons. This seems to have forced the header to update on all pages which did not update.

Problem (somehow) solved, still a strange feeling about this will remain.

Hi jackennils,

Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

Regards,

[Author]

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