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Header builder editor doesn’t work

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  • #464432

    supergap
    Participant

    Hi,
    I have a problem with Header builder.
    If I try to edit the existing Headers I get get the list (ok) then I receive grey screen by clicking on single to show/edit
    If I try to edit other stuff like HTML blocks, Slider, layouts it’s ok.

    I upgraded the theme to the latest version
    I use to keep debug mode ‘on’ and I can see this error (I don’t know if it’s related)
    Notice: ob_end_flush(): Failed to send buffer of zlib output compression (0) in /home/supergap/public_html/narrateworld/wp-includes/functions.php on line 5309.
    I don’t know what it is.

    Thanks a lot.

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    #464452

    Luke Nielsen
    Keymaster

    Hello,

    Please deactivate all plugins except these ones:

    WPBakery Page Builder or Elementor
    Woodmart Core
    WooCommerce
    Please switch to the parent theme if you use the child.

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    If the issue still persists, please confirm the permission for the plugin’s deactivation, switching to the parent theme. As soon as we complete the testing we will enable all back.

    Kind Regards

    #464760

    supergap
    Participant

    Hi I tried migrate to another subdomain (same server…boh…). Now it works.
    Thanks a lot.

    #464777

    Luke Nielsen
    Keymaster

    Hello,

    Glad that it works now.

    Always remember that you can reach out to us with any questions you may have.

    We wish you a splendid day!

    Kind Regards

Viewing 4 posts - 1 through 4 (of 4 total)

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