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Header builder error!

Viewing 9 posts - 1 through 9 (of 9 total)
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  • October 6, 2018 at 10:30 am #81291

    Mouadh
    Participant

    Hi!
    When I open the header builder option then try to edit my header it display this error message:
    “Invalid response from the server. Check your AJAX request.”
    // It happen after some updates I made lately.

    October 6, 2018 at 10:45 am #81303

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    October 6, 2018 at 10:58 am #81306

    Mouadh
    Participant

    Where should I provide the access ?

    October 6, 2018 at 11:31 am #81311

    Artem Temos
    Keymaster

    You can post it via the “Private content” field.

    October 6, 2018 at 12:13 pm #81319

    Mouadh
    Participant

    Okay

    October 6, 2018 at 12:55 pm #81324

    Mouadh
    Participant

    I’m sorry I forget to tell you that, I’m working in local

    October 6, 2018 at 1:39 pm #81330

    Artem Temos
    Keymaster

    Sorry, but we can’t check this problem while your website is hosted locally. Contact us when you will move it to some remote hosting. Probably, there is some plugin causes this problem.

    October 6, 2018 at 1:54 pm #81339

    Mouadh
    Participant

    Those are all my plug-ins

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    October 6, 2018 at 2:13 pm #81342

    Artem Temos
    Keymaster

    Sorry, but we can’t check the problem while we don’t have an access to your website.

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