Header Builder – HTML Block wont work
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Hello, Im trying to display a HTML block on the header builder but is not working, all the other elements are visible
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Hello,
Can you please share the WP admin login details of your site so I will check and give you a possible solution?
Best Regards.
I guess, but is this a theme error or whats going on? does this element works on your end?
Hello,
No, this is not the theme issue. This happens only on your site that is why I have asked for the WP admin login details of your site with the site URL.
Best Regards.
Im sorry but I disagree, I think it is a theme error, nervertheless, I hpe you guys can help me. thanks
Hello,
Your selected HTML Blocks are showing fine on your site in the Top bar.
Screenshot for clarification:
https://ibb.co/Mn5Gf36
Check back your site after completely clearing the browser cache.
Best Regards.
Hello, that is not correct, what you show in the screenshot is the HTML code that I had to manually do as a workaround because the HTML Blocks wont display.
https://ibb.co/D9tvVjQ
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logged in to view attached files.
Hello,
Your issue has been resolved. Check back your site after completely clearing the browser cache.
Screenshot for clarification:
https://ibb.co/Jrxprqx
Best Regards.
Hello, but how did you fix it? what was wrong? this is a test site, if you dont tell me what did you do then this is going to happen again to me, thanks.
Hello,
Your HTML Block was not saved successfully. I have added the New HTML Block element in the header builder and selected the HTML Block and it is fine.
Best Regards.
.
