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HEADER BUILDER IS DISAPPEARED

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  • #416758

    I updated to the last version and HB is disappeared!
    There is nothing now on the section, what happened?
    Please help me asap!

    Thank you, kind regards.

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    #416790

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #416811

    The website is working, I cannot disable plugins at the moment.

    • This reply was modified 2 years, 1 month ago by Artem Temos.
    #416858

    Artem Temos
    Keymaster

    In this case, you need to create a staging development copy of your website. There, you will be able to do such kind of experiments without any harm to your production website.

    Kind Regards

    #417074

    I am not able to do this.

    #417076

    Artem Temos
    Keymaster

    Then, please, deactivate the plugins temporarily on your current website and we will check the issue asap.

    Kind Regards

Viewing 6 posts - 1 through 6 (of 6 total)