Home Forums WoodMart support forum Header Builder is empty

Header Builder is empty

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #675389

    adam-8618
    Participant

    When I go to WoodMart > Header Builder the main pane is just a big empty square.

    I have already updated the WoodMart theme, switched back to the parent theme, deactivated all 3rd party plugins, and cleared cache, and it’s still just empty.

    #675390

    adam-8618
    Participant

    admin account created for you to test

    #675460

    Hello,

    Could you please share your cPanel login details so I can check and provide a possible solution?

    Best Regards,

    #675509

    adam-8618
    Participant

    My client is on Hostinger and does not have a cPanel. Here are the server and plan details:

    Disk Space 200 GB
    RAM 1536 MB
    CPU Cores 2
    Inodes 600000
    Addons/Websites 100
    Max Processes 120
    PHP Workers 60
    Bandwidth Unlimited

    #675653

    Hello,

    To investigate further, I’ll need access to your server files — specifically the wp-content folder — since the issue can’t be resolved through the WordPress dashboard alone.

    Please provide file manager or FTP access, so I can further check on your site and give you a possible solution.

    Best Regards,

Viewing 5 posts - 1 through 5 (of 5 total)