Header Builder is not saving!

Hello,
I tired to update header from header builder. But it wont save. Its just loading….

I check console there is an error. Screenshot attached. Please let me know the fix.

https://ibb.co/jH3rmGS

Thanks

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Hello,

Thank you very much for choosing our theme and for contacting us.

Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

Best Regards

I dont have any plugins installed. Only plugins that comes with the theme are there.
Thanks.

Hello,

Please provide your site admin access to the private area.

Best Regards

where should i send you the login credential. I tried disabling all the plugins still not working.
Thanks

Here are the details

Hello,

Try to disable mod_security on your server. It seems to block Header Builder’s “save” requests. Contact your hosting provider for help.

Kind Regards

[Author]

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