Home Forums WoodMart support forum Header Builder Issues and Instagram Issues

Header Builder Issues and Instagram Issues

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #141730

    juanrojodesign
    Participant

    Hello,

    We are having issues with the header builder when trying to rename any header. As soon as we rename the header and try to save the change, we just see the loading icon and then it gets stuck there. We are assuming this is not the expected behavior.

    #141760

    Hello,

    As for the Header Builder deactivate all the plugins not related to the theme and check the issue, if the problem remains, leave the plugins not activated for us to check.

    What is wrong with Instagram? I am checking and do not see the problem.

    Best Regards

    #141869

    juanrojodesign
    Participant

    Hi,

    We deactivated all the non-theme plugins and the same issue persists, when we try to change the header name, it gets stuck in the “loading, please wait” screen.

    #141874

    juanrojodesign
    Participant

    I forgot to mention the Instagram issue. I’m not sure why you weren’t able to see any problem, because I just took a screenshot and as you will see, the feed is not being processed.

    Attachments:
    You must be logged in to view attached files.
    #141880

    Hello,

    As for the Header Builder: Our AJAX query is interrupted by a capture validation. We cannot detect what launch this validation: plugin or your host configuration. Try to contact your host support for checking. http://prntscr.com/p17l50

    As for Instagram: please add this code to the functions.php of the child theme:

    add_filter( 'woodmart_intagram_user_ajax_load', '__return_true' );

    Next, find the line:

    if ( is_wp_error( $media_array ) && $media_array->get_error_code() === 'invalid_response_429' ) {

    in

    woodmart/inc/shortcodes/instagram.php

    and replace with this line:

    if ( is_wp_error( $media_array ) && ( $media_array->get_error_code() === 'invalid_response_429' || apply_filters( 'woodmart_intagram_user_ajax_load', false ) ) ) {

    Best Regards

Viewing 5 posts - 1 through 5 (of 5 total)