Header builder – Main header – Icon Cart – suspended position

Hello my friend.
In header builder header, main header changed in cart option, hide sidebar for dropdown. When I hover over the icon cart, the back to store button disappears.

I ask for your help, thank you very much!

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Hello,

Please provide the admin panel login details of the website to check it myself and help you out accordingly.

Best Regards

OK

[Aizaz Imtiaz Awan]

Hello,

Please deactivate all the third party plugins, activate the parent theme then check back.

If the problem still continues then leave all the third party plugins deactivated and tell me then we will troubleshoot with the theme plugins.

Best Regards

• This reply was modified 3 years, 2 months ago by Aizaz Imtiaz Awan.

Hello,

The procedures to deactivate the plugins and change the parent theme to the child were done and the problem still persists, I ask for your support.

Hello,

I have logged into your website and all the third party plugins are still activated on your website.

Please deactivate all the third party plugins and tell me then we will troubleshoot with the theme plugins.

Best Regards

Hey,

I have disabled all plugins and enabled and disabled the parent theme, cleared all caches and I still don’t see the return to store button where mentioned in the previous conversation. I activated the plugin because I had already done the test, but as you have access to my site, I ask you to kindly check what happened and if possible I authorize you to deactivate the plugins to test.

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Hello,

Please, send us your FTP access and keep all plugins temporarily turned off.

Kind Regards

Below is the access to Cpanel, I imagine you can access FTP through this login.

Kind Regards

Login password correction

You need to specify this page in WooCommerce settings to make the button appear https://gyazo.com/472fef9e33efac6ea825f0eb7c2b3a3b

Kind Regards

I’m surprised it was something so simple, sorry to bother you. Thank you very much!

You are welcome! We are always here to help 🙂

Kind Regards

[Author]

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