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Header builder missing

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • January 10, 2023 at 10:20 pm #434374

    yumermutlu
    Participant

    https://prnt.sc/cf-i6N8okow0

    January 11, 2023 at 4:21 am #434404

    Elise Noromit
    Member

    Hello,

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    January 11, 2023 at 2:19 pm #434526

    yumermutlu
    Participant

    here

    January 12, 2023 at 6:39 am #434703

    Elise Noromit
    Member

    Hello,

    Please include the login URL of your site.

    Best Regards

    January 13, 2023 at 1:52 pm #435021

    yumermutlu
    Participant

    here.

    January 14, 2023 at 5:17 am #435132

    Elise Noromit
    Member

    Hello,

    Please check this screen: https://gyazo.com/cfe4b5427fa9157b1678902541e5cc21

    If you have any questions please feel free to contact us.

    Best Regards

    January 16, 2023 at 5:28 pm #435587

    yumermutlu
    Participant

    https://prnt.sc/wv1uaXGuix9J

    January 17, 2023 at 6:19 am #435681

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG
    Switch to the parent theme and check.

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

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Viewing 8 posts - 1 through 8 (of 8 total)