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Header Builder not showing

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #706448

    andrejar2408
    Participant

    I bought Basel, and i should find Header Builder under Basel > Header Builder but it is not showing…

    What is the catch??

    Thanks

    #706497

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #706502

    andrejar2408
    Participant

    Hello, thanks for reaching back

    #706505

    Artem Temos
    Keymaster
    Xtemos team

    This account doesn’t have administrator’s rights. We can’t see all the sections in the admin area, so we can’t check the header builder.

    #706506

    andrejar2408
    Participant

    Hello,

    can you check access now?

    it is fixed

    #706513

    Artem Temos
    Keymaster
    Xtemos team

    As I can see, everything works as expected https://gyazo.com/14fa59a7df7f3d72189ee5f74d9d9082
    Note that Basel has all its header configurations in Theme Settings -> Header. There is no drag & drop header builder similar to WoodMart.

    #706514

    andrejar2408
    Participant

    Thanks, i see it now, should have looked at it more carefuly.

    I used woodmart until now, and i thought it would be similar,

    Thank you for the help

    #706523

    Artem Temos
    Keymaster
    Xtemos team

    Glad it’s clear now. Basel doesn’t include a drag-and-drop Header Builder; all header settings are managed in Theme Settings > Header.

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