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Header builder not showing fine

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  • #412058

    legendsleepsa
    Participant

    After update the newest version of woodmart 7.2,
    I won’t be able to change my header from header builder.

    its just showing “Loading, please wait…”
    Previous version is fine, please resolve at earliest!

    #412060

    legendsleepsa
    Participant

    check the screenshot as well

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    #412168

    Hello,

    Please update the Woodmart Core plugin in Appearance > Install plugins.

    If you have any questions please feel free to contact us.

    Best Regards

    #412356

    legendsleepsa
    Participant

    still not resolved

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    #412358

    legendsleepsa
    Participant

    I also update the woodmart core plugin, still not resolved

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    #412437

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #413405

    legendsleepsa
    Participant

    I disable all plugins, still the issue is not resolved,

    if you see any plugin which is third-party you can de-activate and check the header builder tab

    Please resolve at earliest

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    #413409

    Artem Temos
    Keymaster

    Please, clear your browser cache and test how it works. https://gyazo.com/6f57e1f30fdcb864860e3860402f4400

    Kind Regards

    #414574

    legendsleepsa
    Participant

    resolved!

    #414603

    Artem Temos
    Keymaster

    Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.

    Kind Regards

Viewing 10 posts - 1 through 10 (of 10 total)

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