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Header builder not visible

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  • #317928

    nimendra.k
    Participant

    Hi,

    As you can see in the following screenshot header builder is not visible for me.

    Thanks.

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    #317979

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. This testing may take up to 15 minutes. You would better make the full backup of your site.

    Best Regards

    #317982

    nimendra.k
    Participant

    Hi,

    Thanks it works. And in my another site Slider Revolution is not displaying in top bar. It only appears for few seconds when I refreshing the page. can you please help on this matter also. please refer to the following screenshot and video.

    Thanks.

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    #318169

    Hello,

    Please check the version of the Slider Revolution, deactivate all the plugins, and switch to the parent theme. Do you have a problem?

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)