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Header Builder not working

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  • November 24, 2021 at 6:08 pm #334331

    dstanica
    Participant

    Hi,

    I just got these theme and after the installation, I can’t edit the current header to change the Logo or anything else.
    Every time I try to click Header Builder, the WP logs out.

    Please advise

    November 24, 2021 at 9:12 pm #334352

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

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