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Header builder not working

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
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  • #387113

    Crecida
    Participant

    Hi our header builder is not working. The following message appears: The header builder cannot be loaded correctly. Probably, there is some JS conflict with some of the installed plugins or some issue with the header builder script. Check your JS console to debug this. Try to disable all external plugins and be sure that you have the latest version of the theme installed and then check again. How can this be solved?

    #387120

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #387282

    Crecida
    Participant

    Yes, you can find it in the moderators section

    #387370

    Artem Temos
    Keymaster

    Please, disable all non-theme-related plugins temporarily so we can see how it works.

    Kind Regards

Viewing 4 posts - 1 through 4 (of 4 total)