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Header Builder Not Working

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #133795

    tntlam1102
    Participant

    I need to set header builder, but it’s not showing anything. I have disable almost all plugins not related to the theme but it’s still not working.

    #133806

    jraudus
    Participant

    Have you checked they are not hidden. I am having issues with the header. I clicked on the mobile header icon in header builder made changes, and for some reason my desktop header disappeared.

    When I looked into it, the desktop header settings had changed to “hide on desktop”.

    Very frustrating, why can’t I change the mobile header settings with affecting the desktop header?

    #133819

    Hello, tntlam1102

    1. Make sure you have enabled all in Appearance > Install plugins

    2. Deactivate all excepting:

    CMB2
    Redux Framework
    Slider Revolution
    WPBakery Page Builder
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    and check the issue. If the problem remains provide your site admin access to the private area.

    Best Regards

    #133833

    tntlam1102
    Participant

    Hello, I have noticed that whenever I deactivate ShortPixel Plugin, the header builder appears. So ShortPixel is not compatible with the theme ?

    #133841

    Artem Temos
    Keymaster

    We didn’t test this plugin with our theme and didn’t declare its full compatibility. We suggest you keep this plugin deactivated while configuring the header and then turn it on again.

Viewing 5 posts - 1 through 5 (of 5 total)