Header Builder Page Error

[muhammed.taskir]

Hello,
Whenever I try to open the Header Builder page, I encounter the following error message:
The header builder cannot be loaded correctly. Probably, there is some JS conflict with some of the installed plugins or some issue with the header builder script. Check your JS console to debug this. Try to disable all external plugins and be sure that you have the latest version of the theme installed and then check again.
How to get rid of this error?

• This topic was modified 5 days, 18 hours ago by muhammed.taskir.

Hello,

Thank you so much for purchasing our theme and contacting our support center.

Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

Thank you in advance

Hello, I solve the problem with re post with ftp /wp-content/themes/woodmart/inc/admin/assets/js/builder.js this file. I suppose this file not transfer properly at the first time.

Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.

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