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Header builder preblem

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • May 22, 2019 at 3:45 am #125048

    motin787
    Participant

    not working logo update

    Attachments:
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    May 22, 2019 at 6:06 am #125054

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin and FTP access so we can check it?

    Thank you in advance

    May 22, 2019 at 10:20 am #125112

    motin787
    Participant

    I have uninstalled all plugin

    May 22, 2019 at 11:18 am #125125

    Artem Temos
    Keymaster

    It is not FTP access. Please, ask your host for help in this situation.

    May 22, 2019 at 12:06 pm #125156

    motin787
    Participant

    ftp details

    May 22, 2019 at 12:15 pm #125161

    Artem Temos
    Keymaster

    What about the password?

    May 22, 2019 at 12:23 pm #125167

    motin787
    Participant

    ftp password

    May 22, 2019 at 12:55 pm #125178

    Artem Temos
    Keymaster

    We see that admin-ajax.php POST requests from our header builder are blocked somehow by your server. Contact your hosting provider and ask to investigate this particular HTTP request when you save the header data.

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Viewing 8 posts - 1 through 8 (of 8 total)